WORKING STUDIO DEMO · SELF-INITIATED
A clearer next step
Follow one enquiry from the customer’s form to your team’s review desk and back to the customer.
An automatic acknowledgement confirms receipt as soon as the enquiry is submitted. The follow-up reply waits for your team’s approval. This demo lets you try both the customer and staff views.
01 / CUSTOMER’S WEBSITE FORM
Customer submits
an enquiry
This is the public form on your website. The customer shares what they need; the enquiry is saved for your team to handle.
Choose a sample, then submit it to follow the same enquiry through the steps below.
02 / AUTOMATIC TEAM ALERT
Your team gets notified
A new-enquiry alert arrives in your chosen app. The review link takes your team to the private desk below.
Submit an enquiry to preview the team notifications.
03 / YOUR TEAM’S PRIVATE REVIEW DESK
Team reviews and approves
0Enquiries from connected sources come together here. Your team checks the details, edits the suggested reply and approves the next step. In a live setup, this page is for authorised staff only.
FROM ENQUIRY TO ACTION
A little structure
A better follow-up
Save an enquiry to see its route, the reason behind it and an editable reply.
- Ready to talkSuggest a discovery conversation
- Missing detailsAsk focused follow-up questions
- Human reviewAssess uncertainty or sensitive needs
04 / BACK TO THE CUSTOMER
What the enquirer sees
The customer gets an acknowledgement immediately, then a follow-up after your team approves it. Compare the two emails below.
Submit an enquiry to preview their email.
Could this help your business?
Tell us where enquiries or follow-ups are getting stuck.
